Terms and Conditions
1. Purpose
These terms and conditions govern the purchase and use of gastronomic experiences and gift vouchers acquired through the website.
2. Gastronomic Experiences
General Conditions
Gastronomic experiences are valid for 12 months from the date of purchase.
The experience is valid for a minimum of 2 people.
The dishes included in the menu may vary depending on product availability and seasonality.
Reservations
It is essential to make a reservation at least 48 hours in advance.
Reservations are managed exclusively via the restaurant’s telephone.
Reservations are subject to restaurant availability.
At the time of booking, you must indicate whether you prefer lunch or dinner.
Allergies and Intolerances
The customer must inform at the time of booking of any food allergy or intolerance so the service can be adapted where possible.
Changes and Cancellations
Modifications or cancellations must be made at least 48 hours in advance.
Otherwise, the experience will be considered redeemed.
3. Gift Vouchers
General Conditions
Gift vouchers are valid for 12 months from the date of purchase.
They may be used according to the amount or service indicated on the voucher.
Dishes or services are subject to seasonal variations.
Reservations
It is essential to make a reservation at least 48 hours in advance.
Reservations are managed via the restaurant’s telephone.
Reservations are subject to restaurant availability.
At the time of booking, you must indicate whether you prefer lunch or dinner.
Allergies and Intolerances
Any food allergy or intolerance must be communicated in advance.
Changes and Cancellations
Modifications or cancellations must be made at least 48 hours in advance.
Otherwise, the voucher will be considered redeemed.
4. Terms of Use
Vouchers and experiences must be used within their validity period.
They are non-refundable and cannot be exchanged for cash.
It is recommended to keep the purchase receipt or voucher code for validation.
5. Contact
For any inquiries or additional information:
📩 nmoll@baleargrup.com